iScooter Performance and Usage Report
Data from real-world tests and user feedback — validated in actual conditions
Welcome to the iScooter Performance and Usage Report, where we share concrete insights and technical benchmarks from our rigorous field tests and authentic feedback from our French users. All data presented reflects measurements taken under typical usage conditions (Parisian city, departmental roads, temperate climate), in accordance with standard NF EN 17128 (electric scooters) and applicable French decrees.
Tested Usage Scenarios
Our electric scooters and bikes are evaluated in various environments:
- Urban commuting (home-to-work journeys, connections between public transport)
- Mixed terrain (asphalt roads, bike paths, light gravel paths)
- Weather impact (light rain, temperatures between 0 °C and 25 °C)
Battery Range: What You Need to Know
Test Methodology
- Theoretical range : measured at 70% of maximum speed, on a flat, dry road, with a full charge, a weight of 75 kg, and an ambient temperature of 25 °C.
- Real (typical) range : measured at 100% of maximum speed, under the same conditions.
Range by Speed
| Speed | Test Conditions | Average Result |
|---|---|---|
| 15 km/h | Full charge, 75 ± 5 kg, 25 ± 5 °C, flat road | 42–46 km |
| 20 km/h | Full charge, 75 kg, 25 °C, asphalt road | 34–38 km |
| 32 km/h | Full charge, 75 ± 5 kg, 25 ± 5 °C, flat road | 26–29 km |
Factors Influencing Range
- Rider weight : +10 kg ≈ –5 to –7% range
- Terrain & road conditions : hills, cobblestones, frequent stops → increased consumption
- Temperature : at 5 °C, range reduced by up to 15% vs 25 °C
- Riding mode : Sport mode consumes +20% vs Eco mode
Real-World Results
- On flat or slightly hilly urban roads: 40–45 km (electric assist bike, "Eco" mode activated).
- Under intensive use (maximum load + continuous high speed): ≈ 30 km.
⚠️ Note : Range varies depending on weight, wind, temperature, tire pressure, and road conditions. Laboratory results do not necessarily reflect performance in daily use.
Hill Climbing Ability
Determining Factors
- Motor power : higher = better slope management
- Actual slope : beyond 15°, torque demand increases sharply
- Rider weight : direct impact on required effort
- Tire grip : wet ground, gravel, or leaves reduce traction
Real-World Results
- Common urban slopes (≤ 15°) : smooth climbs, no noticeable speed loss.
- Steep slopes (15–18°) : possible for short distances, at reduced speed and with moderate load.
- Practical tip : For very hilly routes, favor Eco mode or progressive assist (on bikes).
Maximum Speed: Regulatory & Technical Accuracy
Factors Influencing Speed
- Charge level : slight drop at end of cycle (± 1–2 km/h)
- Headwind & terrain : measurable reduction on long straightaways
- Factory settings : limited to 25 km/h to comply with Decree n°2019-1082 (France)
- Riding modes : Eco (15 km/h), Normal (20 km/h), Sport (25 km/h)
Real-World Results
- Certified nominal speed : 25 km/h — compliant with French regulations.
- Occasional peak : up to 26–28 km/h on dry, flat ground in Sport mode (no wind).
- Optional unlock : available only for private use (private path, closed parking) — not authorized on public roads.
✅ Guaranteed Compliance : All iScooter models sold in France are pre-configured to meet legal requirements (braking, lighting, speed, CE marking).
Additional Field Test Notes
- ❄️ Winter cold : range reduction of up to 15% (e.g., 0 °C vs 20 °C).
- ⚖️ Users > 90 kg : slightly less direct acceleration; climbing ability reduced by 1–2°.
- 🛞 Tire pressure : essential for comfort, energy efficiency, and safety — maintain between 2.8 and 3.2 bar, as recommended in the manual.
Customer Experience Indicators
| Indicator | Result |
|---|---|
| Average distance per trip | 6–12 km |
| Recharge frequency | Every 2–3 days (depending on usage) |
| NPS® Score (Net Promoter Score) | 82 / 100 (post-purchase survey, sample n=1,240) |
Maintenance & Durability
| Component | Recommendation |
|---|---|
| Battery | Average lifespan: 600 charge cycles (≈ 2–3 years in daily use) |
| Brake pads | Check every 500–700 km, replace as needed |
| Full maintenance | Every 1,000 km or every 6 months (braking, steering, fastening tightening) |
Usage & Maintenance Recommendations
- Regularly check tire pressure and brake condition (wear, play, abnormal noises).
- Avoid prolonged exposure to extreme temperatures (≥ 40 °C or ≤ –10 °C) to preserve battery health.
- In case of malfunction, abnormal noise, or loss of performance, contact our support immediately.
Legal Warning
You acknowledge that the use of a scooter or electric bike involves responsibilities.
- You must comply with French traffic laws, particularly regarding the prohibition of cycling on sidewalks and the requirements for lighting and signaling.
- Always adjust your speed to the conditions (heavy traffic, slippery ground, reduced visibility).
- This report is based on laboratory and road tests — actual performance may vary depending on the user environment.
- For complete technical specifications, consult the official product sheet or contact our customer service.