I came from a $350 NUI E-scooter lol and I sold that cause I thought maybe this would hold up and be better lol what a joke update I have been working with the team on resolving this issue they did a very good job resolving my issue unfortunately it did require me to cut the brake cable and take off the brake disc but they did a very good job handling the situation I will recommend them just make sure you're in contact with them if you don't know what's going on with your scooter they will help you